How to reach us
We are a small Australian team. The fastest path is email — most responses come back within one business day.
Email channels
General support
Account questions, claim help, review submission help, listing-link issues, anything not legal/privacy.
support@rentalreputation.appPrivacy
Privacy questions, data-access or correction requests, anything covered by Australian Privacy Principles. We are an Australian Privacy Act subject.
privacy@rentalreputation.appLegal and disputes
Legal notices, takedown notices, disputes that aren't moving through the on-platform dispute path, press inquiries.
legal@rentalreputation.appWhat to include in your email
- A short description of what you're trying to do.
- If it's about a specific profile or review: the profile URL or the review ID (visible to logged-in users).
- Your account email if you have an account, so we can match the request quickly.
- Anything time-sensitive — for example, if you have a dispute open with a 14-day deadline approaching.
Rental Reputation is operated from Australia. We respond in Australian business hours (AEST/AEDT). For urgent legal matters that cannot wait for email, please mark the subject line URGENT — LEGAL.